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Management and Leadership

IMI Accreditation is the industry recognised competency based accreditation for Management & Leadership. 

The management and leadership levels map across to the nationally recognised qualification standard at levels 3, 5 and 7.

The table provides a generic outline of roles and levels to give an indication of where roles may sit. Please note that the management descriptions may vary as roles, responsibilities and size of business can affect the level.

Management type



First Line Manager

Operational management roles working in specific areas that include:

  •  Sales
  •  Fleet
  •  Bodyshop
  •  Service
  •  Parts
  •  Autoglazing

Middle Manager

Directional / functional responsibility such as Dealer Principal or multi-site operational manager


Senior Manager

Strategic / overall responsibilities for an organisation such as Director or Board Member


To find out more about Accreditation, download the brochure on the right hand side or get in touch to discuss your requirements.

If you wish to find out more information about the Automotive Management Trait, please visit the link to the right of the page in the See Also section.

Wendy Hennessy

+44 (0) 1992 511521